At https://mopeds.storysurge.net (hereafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your data are our top priorities. This Privacy Policy details our approach to handling personal data in a manner that is compliant with a variety of international privacy regulations, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the modernization of legislative provisions as regards the protection of personal information, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is comprehensive for all users of our website, applications, services, and products. It’s important to be aware that this privacy policy does not extend to external platforms, applications, products, or services that may be accessed through links on our platform, each of which will have its own privacy policies in place.
Our policy covers the ways in which we process your data when you:
- Engage with our applications and services as a user
- Visit any of our websites associated with this Privacy Statement
- Interact with us through communications such as newsletters, emails, phone calls, or text messages/SMS
We collect a range of personal data to facilitate the use of our services. This includes but is not limited to:
- Account details necessary for user authentication
- Payment information for processing transactions
- Financial records for invoicing and accounting purposes
- Purchase histories for service personalization and customer support
- Mobile device identifiers for enhancing mobile experiences
- Location data when required to provide location-based services or features
- Feedback you provide us directly to improve our offerings
- Social media information if linked to your account for community engagement
- Product and device information for warranty, support, and service enhancements
This data is collected through various means such as user-provided information, interactions with our services, and automated technologies like cookies. In some instances, we may also receive data from third parties, subject to their own privacy practices.
We use cookies on our websites to improve your experience, tailor content to your preferences, and gather analytics for service improvement. These cookies can be divided into categories: Strictly Necessary, Preference, and Analytics. Users have the ability to manage their cookie preferences through our dedicated Cookie Manager tool.
We are committed to maintaining the integrity and security of your personal data. To this end, we implement organizational measures and advanced security technologies to protect your information against unauthorized access or breaches. This includes utilizing encrypted communication channels and collaborating with reputable third-party processors who adhere to stringent security standards.
As a company that values the privacy of our younger users, we do not intentionally collect personal data from individuals under the age of 18. We encourage parents or guardians to supervise their children’s online activities and rely on them to resume control over personal data at all times.
Under certain circumstances and depending on your jurisdiction, you may have rights related to:
- Accessing and receiving a copy of the personal data we hold about you
- Correcting any inaccuracies in your personal data
- Erasing your personal data from our systems where it is no longer necessary for us to retain it
- Restricting the processing of your personal data under certain circumstances
- Transferring your personal data to another controller, where feasible
- Objecting to the processing of your personal data, including in the context of direct marketing
- Withdrawing consent that you have previously provided, where we are relying on your consent to process your personal data
- Filing an appeal or complaint with our privacy team if you have concerns about how we are handling your data
Our commitment to transparency means we will update this Privacy Policy as necessary. Any changes will be clearly communicated through updates to our website.
Should you have any inquiries, wish to unsubscribe from our services, or need assistance with matters related to your personal data, please reach out to our privacy team via email at [email protected] or by mail to the address provided on our website. Your trust is paramount, and we are dedicated to upholding it through responsible data management.